Reviews For Sport Clips Haircuts of Pasadena - Fairmont Pkwy

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5 rating

I can honestly say that I actually enjoy getting a haircut & Josie continues make it a great experience every time.

1 rating

First time visiting this place and will not be coming back. When I arrive on Sunday 08/20 the lady told me it would be 40 mins wait time which is understandable being that school started Monday 08/21 and it was packed. As we waited my son was called and he received his haircut which that stylist Melinda did an awesome job can't complain about her. Then a few minutes later my daughter was called and she sat down at the stylist (Angelisa) chair she asked how I wanted her hair cut I told her that I wanted 2 inches off from the ends and long layers. She said ok it is going to be $20.00 to cut the ends and $10.00 for the long layers and if I was told in the front that was the charge. I told her no I was not aware of the prices but did not think it would be that much but just to go ahead and do it. After spending about 30 mins with my daughter hair I was not seeing any layers in my daughters hair but did see that she cut about 2 more inches off her ends which that is not want I asked for. She also had my daughter stand up and as if something did not look right to her.. I have never seen a stylist make there clients standup to keep cutting hair but this one did. After she supposedly finish cutting her hair the receptionist (Melissa) stated that it would $50.00 for both haircuts. I told her that my daughters hair look horrible and I am being charge for a varsity when my daughter is only 10yrs old and I did not see any layers in her hair as I requested and this receptionist had the nerve to tell me that they don't specialize in women hair and if I can see there is nothing but boys in this place. For a first timer I had no idea this was just a boys & men salon but I should have been told from the beginning that they don't specialize in women hair so I wouldn't waste my time or theirs, instead they pretended to know women hair and left my daughters hair as if I went to a beauty school for a haircut. These people are suppose to be license to do all hair unless it was a barber shop for men only. Remember I am the customer and for this lady to talk to me this way is very unprofessional as a front desk lady to talk to customers this way. I will be contacting the corporate office to make a formal complaint for my refund and send pictures of how my daughter hair was left.

Rated 3.0 out of 5.0 based on 2 Client reviews